Vuzix M400
€1.705,- excl. VAT- Official Vuzix distributor
- Free trial period
- Installation and support desk
- Clients rate VR Expert a 9.3/10
Estimated delivery: 3 working days
Product information Vuzix M400
The Vuzix M400 is one of the best smart glasses for business on the market. The M400 is built for the workplace and is ideally suited for use in manufacturing, field service and warehouse logistics.
The Vuzix M400 has four key advantages:
Firstly, the Vuzix M400 has an outstanding camera. Providing 4K video and 12.8 MP camera shots. This allows for easier error spotting/diagnostics, therefore, enabling a higher level of work efficiency.
The second advantage of the Vuzix M400, compared to its predecessor the M300XL, is that it’s designed for use in harsh environments, the M400 can withstand falls from 2 meters and has an IP67 rating for water and dust.
Another key advantage is the Vuzix M400’s weight. Weighing only 190 grams including battery, glass frames, and USB cable it’s one of the lightest smart glasses on the market right now.
Lastly, the Vuzix M400 has backward compatibility with most accessories of previous Vuzix Smart Glasses. This includes the Safety Glasses Frames and a Powerback of 2000 mAh.
Additional Information Vuzix M400
The Vuzix M400 is backward compatible with most accessories from previous Vuzix Smart Glasses, so the price may vary depending on which accessories are ordered with it. The price of the Vuzix M400 is €1075,-, this puts it in the middle of the current Vuzix AR headsets. The Vuzix M400 provides similair features to the Vuzix M4000 (€2325,-) for a more affordable price.
Specifications Vuzix M400
Display & picture quality
The M400 display sits in front of one eye (left or right) and the angle can be adjusted simultaneously with the camera. The display is a small but high-quality OLED screen. OLED screens generally offer better contrast than LCD screens because they produce a darker black. That’s why the M400’s display remains bright even when it is under direct sunlight.
Camera
The M400 has a 12.8 megapixel camera. In addition, it has the option to film with a 4K camera, making it one of the few in the market that can film 4K. Finally, it has an autofocus function called PDAF. This is technology that allows this Vuzix’s camera to focus directly on the environment.
Comfort of the headset
The M400 AR headset is very light and therefore the user experiences little pressure. It is uncomfortable that the Vuzix M400 frame mainly rests on the nose and ears, especially when the smart glass is worn for a longer period of time.
The content available
Most remote expertise platforms can be found in the Vuzix App store. Exceptions are Microsoft Remote Assist 365 and Microsoft teams, which must be installed manually. Unfortunately, the app store can be quite slow from time to time.
Robustness
The battery and camera feel sturdy. However, the frame that holds it together is a lot more fragile.
Certifications
IP67: Protected against the ingress of dust. Protected against submersion between 15 centimeters and 1 meter deep. Fall resistant to a height of 2 meters.
Software
The M400 runs on Android 8.1. This has the advantage that you can install Android applications (.APK files) on the M400 yourself. Not all Android applications are compatible, so testing is recommended.
Battery Life
The M400 has a 1000 mAh “hot-swappable” battery. This translates to a battery life of 2.5 to 3 hours. The short battery life is one of the biggest drawbacks of this Vuzix device. Especially compared to the 6-hour battery life of the RealWear HMT-1.
Weight
The M400 smart glasses weighs only 180 grams, making it the lightest smart glass in its segment.
Field of view
The FOV of the M400 is 16.8 degrees.
Pros and cons
4K camera
Fall, water and dust resistant
Suited for remote support
Lightweight design
Product specifications
| Built-in display |  |  | AR View | Monocular | Memory | 6GB RAM – 64GB internal memory |
|---|---|---|---|---|---|---|
| Built-in audio | | | FOV (Horizontal) | 16.8 degrees | Battery | 1000 mAh internal battery |
| Stand alone | | | Weight | 180 grams | Battery life | 2-3 hours |
| Built in audio | Yes (ear speaker) | Controls | Touchpad, headmotion, Voice | |||
| Microphone | Yes (noise cancelling) | Operating system | Android 8.1 | |||
| Connectivity | Wi-Fi, Bluetooth | Chip | 8 Core 2.52Ghz Qualcomm XR1 | |||
| Charging | USB-C | Compliances | IP 67, water, dust and drop resistant, PPE | |||
| Camera | 12MP and 4K 30FPS video | Warranty | 1 year |
| Comes with: | |||||
|---|---|---|---|---|---|
 |  |  |  |  |  |
| 1x Vuzix M400 | 1x USB-C to USB-C cable | 1x USB-A to USB-C Cable | 1x USB-C battery | 1x M-series frame + 1x Soft case for storage | VR Expert Quickstart Guide |
Product accessories
Product services
Installation
We set up your VR and AR headsets for direct use, by preconfiguring the headsets and pre-installing your desired application and or 360° content.
More information >
Support desk
For questions and problems, you can always get in touch with our support desk, so we can get you back, up and running.
More information >
Event support
Event support on location. Professional support for the AR and VR section of your event.
More information >Use cases
Customer: ScanModul
Application: Implementation of Assisted Reality
Hardware: Vuzix M400
Customer: SCIEX
Application: Implementation of Assisted Reality
Hardware: Vuzix M400 Starter Kit
Customer: OSZ Lotis
Application: Setup of an XR Lab
Hardware: Vuzix M400 & more
Customer: Becker Avioincs
Application: Remote support
Hardware: Vuzix M400
Client testimonials
“The Vuzix smart glass system is more than helpful for our global online presentations and trainings. Thank you VR Expert for the professional support during the setup and implementation phase.”
Torsten Schaefer
ScanModul
scanmodul.com
“VR Expert gave us great advice. In the end, we decided on several devices from Vuzix. Top service and fast delivery!”
Thomas Schwab
TillerStack GmbH
tillerstack.com
“The 3-day trial services from VR Expert helped us massively when deciding upon which AR headset fits us best! All of our questions were answered in great detail and the contact with VR-Expert was very professional.”
Óscar Lozano Gutiérrez
Acesur
acesur.com
“We chose the M400 from Vuzix because the glasses gave a robust and user-friendly impression. We really liked the personal exchange and advice from VR Expert. All our questions were answered in depth and the contact was very professional.”
Amanda Schulz
Becker Avionics
becker-avionics.com
“Thanks to VR Expert, we were able to test the Vuzix M400 free of charge. The team was always available for any further questions. Great service!”
Jörg Bastel
VINCI Energies
vinci-energies.de
FAQ
Vuzix M400
The AR headset uses a 8 Core 2.52Ghz Qualcomm XR1 chip.
The FOV of the Vuzix M400 is 16.8 degrees (horizontal).
The battery capacity is 1000 mAh and the battery lasts 2-3 hours, depending on how you use the AR headset.
The Vuzix M400 stands out compared to other competitors on the market, in 3 specific departments. First of all the M400 along with the M4000 are one of the only AR headsets on the market able to capture video in 4K. The M400 is also IP67 certified meaning it is able to handle more rugged conditions than most AR headsets on the market.
VR Expert provides one-year factory warranty on the M400 smart glasses.
The simplest way to install applications on the M-Series smart glass is via the smart glasses itself. When your device is connected to Wi-Fi, you can open the Vuzix App Store and download applications directly.
If you would like to install a custom APK, then a computer and an USB cable are needed. You can install you custom software via the following steps:
- Disconnect the battery unit from the Vuzix M400
- Connect your Vuzix M400 via the USB-C port to the computer via an USB-C or an USB 3.1 port.
- On the Vuzix device open Settings > Connected Devices > USB
- Then change the mode to Transfer Files on your Vuzix M400
- The smart glass will now appear as a device on your computer
- Drag your .apk file to the virtual SD Card of the device
- On you M-Series smart glass, open the Files application and find the file you copied from your computer
- Select the .apk file on your Vuzix device and install it.
The M400 runs on an open android system meaning a wide variety of software is available. Users also have access to the Vuzix app store where a number of remote expert platforms can be found such as:
The M400 can be controlled either with voice command, touch pad and via 3 buttons.
Yes, the M400 can be controlled using voice recognition.
Yes, you can purchase a number of accessories for the M400 from VR Expert.
You can order the M400 Starter Kit, which comes with an M400 as well as a number of additional mounting options, battery units and safety frames.
These Accessories can also be purchased separately:
Mounting Options – M-Series Headband, M-Series Peltor Headset Mount
Battery units – M-Series Power Bank 3350.
Safety Frames – M-Series Lens-less frames
The headset weighs 85 grams, however this does not include the battery unit and frames.
The M400 headset is IP67 certified.
This Vuzix headset is able to stream video in 4K at 30 frames per second.
The Vuzix M400 can take 12.8 megapixel stills. Besides taking pictures the M400 can also record video in 4k with 30 frames per second.
The M400 smart glass has a full colour display with a resolution of 640 x 360, with a 16.8 degree field of view.
