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  • Arbor XR Starter license

    ArborXR

    ArborXR is device management software for XR devices. From the webportal you can batch provision headsets, deploy apps & more!

    • Deploy applications and content remotely
    • Device status and grouping
    96,- / per device per year
    Price available on Request
  • Merge Classroom license – One year Subscription (30)

    Merge Edu Classroom

    Playful learning with 3D objects

    • Increased interest in teaching content
    • Development of spatial intelligence
    • Multisensory learning experiences
    • Over 1000 teaching tools and 100 science simulations
    825,- / per device per year
    Price available on Request
  • Merge Schoolwide license – One year Subscription

    Merge Edu Schoolwide

    Playful learning with 3D objects

    • Increased interest in teaching content
    • Development of spatial intelligence
    • Multisensory learning experiences
    • Over 1000 teaching tools and 100 science simulations
    2.560,- / per device per year
    Price available on Request
  • Process eye 1:1 License pack

    Process Eye

    Create and use your workflows for repair jobs, maintenance or assembly work.

    • Remote workflow usage with your smartglasses
    • Works with Vuzix and RealWear headsets
    660,- / per device per year
    Price available on Request
  • Remote Eye

    Remote Eye

    Get immediate live video remote assistance anytime anywhere.

    • Remote assistance solution
    • Works with Vuzix and RealWear headsets
    660,- / per device per year
    Price available on Request
  • TeamViewer Assist AR

    TeamViewer Assist AR

    TeamViewer Assist AR is a remote support AR solution that makes the user able to receive hands free support.

    • Real-time support with video
    • Unlimited amount of sessions
    588,- / per device per year
    Price available on Request
  • TeamViewer Frontline

    TeamViewer Frontline

    Fully integrated productivity AR solutions suite for frontline workers

    • Increases productivity in the workforce
    • Unlimited amount of sessions
    / per device per year
    Price available on Request
  • TeamViewer Frontline Spatial Editor

    TeamViewer Frontline Spatial

    Enhance your Augmented Reality workflows with powerful 3D visualizations.

    • Create Augmented Reality Workflows for your workplace
    • Works with Microsoft HoloLens 2
    / per device per year
    Price available on Request
  • Wideum software package

    Wideum software package

    Remote assistance and workflow solutions in one

    • Remote assistance and support solution
    • Step by step workflow solution
    996,- / per device per year
    Price available on Request

FAQ

AR Software

Will the software invoicing come under a different name?

No, VR Expert will manage the invoicing for the software. This will avoid you having multiple different invoices from different vendors. All invoicing will be done through the email administratie@vr-expert.nl under the name Uil VR Solutions B.V.

Do you manage the billing for all software purchased on your website?

Yes, VR Expert will manage the billing for the software purchased through us. All billing will be done through the email administratie@vr-expert.nl under the name Uil VR Solutions B.V.

Can I request a quote for the software?

Yes, you can request a quote for all software products. Simply add the software of your choice to your cart and proceed to the Cart page. On the cart page you have the option to request a quote.

 

Do you offer software trials?

Yes, VR Expert offers software trials for most software products. You can request a software trial by filling in the form as well as reading more about how the trial works on the following page: https://vr-expert.com/software-trial/ 

Can I get a discount when I purchase a software license in combination with a headset?

Yes, we offer you a 2,5% discount on your whole order when you purchase at least 1 year software license and  1 headset. This discount will be applied on your whole order in the cart when the bundle is present.

What are the requirements to get a 2,5% discount on my order?

You can only get a discount on your order when you have the following items in your cart:

  • At least one VR or AR headset
  • At least one 1 year software license

This discount bundle does not work with just accessories and a software package. The discount will only work when there is a VR or AR headset in the cart and will not work with any other kind of product. The discount will be applied to the cart when the 2 egible products  (at least 1 software and 1 headset) are in the cart. The 2,5% discount will be applied to the entire cart when the requirements are met.

Why should I buy from VR Expert instead of the software maker?

It is our goal to help organisations successfully use VR/AR solutions. Each VR/AR solution in the end consists of two components, A VR/AR glass and the right software. To make it as easy as possible for organisations we offer the possibility of buying the hardware and software at one place, which has a number of benefits:

Local invoicing billing,
Discount on all hardware and software bundle purchases,
Selected software from an official reseller,
Experts who speak your language,
Free trials,
VR & AR hardware, software and service provider in one place.

Do you also make customized software?

Yes, on request we can make both VR and AR applications as well as 360 content. Contact us to discuss the possibilities.

Can I add the support desk service part way into my license?

Yes, you can request to add support service part way into your license, however this support service will be for a year. It must be said that this support will be primarily for the software and issues with hardware may not be covered. For more information on the support service visit our services page: https://vr-expert.com/services/ 

Do you provide support desk with software?

Yes, VR Expert will provide a support service with your software. It must be said that this support will be primarily for the software and issues with hardware may not be covered unless the support desk is taken with hardware and software. For more information on the support service visit our services page: https://vr-expert.com/services/ 

How long after purchase will my account be activated?

After your purchase, you should have access to the software within 24 hours. Please note that weekends and holidays may impact the activation process.

When does my license date start?

Your license period will start the day of your purchase, unless otherwise specified.

Can the software be installed in advance?

Yes, VR Expert offers pre-installation and configuration of the software through the purchase of our installation service. This service is only applicable if hardware is ordered in combination with software. For more information about our installation service have a look at our services page: https://vr-expert.com/services/

What is your cancellation policy?

To avoid cancellations VR Expert offers a free trial period to test out the software before purchasing a license. Once the license has been purchased we do not offer the possibility of a cancellation. You do not have to worry about your license period being extended as it will be automatically cancelled at the end of your license period.

Can I renew only some software licenses in my licensing period?

Yes, you can do this either by getting in contact with our sales team via email at sales@vr-expert.com or your account manager and requesting what you would like to do with your license. Alternatively before the end of your license period a reminder will be sent to your email address to confirm if you would like to renew your software license. In your reply you can confirm any changes and updates to your license.

Will my software automatically renew at the end of its license?

No, before the end of your license period a reminder will be sent to your email address to confirm if you would like to renew your software license. If you request not to renew or provide no answer then your software license will be cancelled.

Will the invoicing come under a different name than the hardware?

No, VR Expert will provide you with all invoicing for both your hardware and software under the same name. This will avoid you having multiple different invoices from different vendors and departments. All invoicing for both hardware and software will be done through the email administratie@vr-expert.nl under the name Uil VR Solutions B.V.

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