Expert advice 
Pay By Invoice 
9,3/10 rating by clients 
Global delivery 
Free Trial Service 
Vuzix M400
€1.890,-
- Official Vuzix distributor
- Free trial period
- Installation and support desk
- Clients rate VR Expert a 9.3/10
In stock
Product information Vuzix M400
The Vuzix M400 is one of the best smart glasses for business on the market. The M400 is built for the workplace and is ideally suited for use in manufacturing, field service and warehouse logistics.
The Vuzix M400 has four key advantages:
Firstly, the Vuzix M400 has an outstanding camera. Providing 4K video and 12.8 MP camera shots. This allows for easier error spotting/diagnostics, therefore, enabling a higher level of work efficiency.
The second advantage of the Vuzix M400, compared to its predecessor the M300XL, is that it’s designed for use in harsh environments, the M400 can withstand falls from 2 meters and has an IP67 rating for water and dust.
Another key advantage is the Vuzix M400’s weight. Weighing only 190 grams including battery, glass frames, and USB cable it’s one of the lightest smart glasses on the market right now.
Lastly, the Vuzix M400 has backward compatibility with most accessories of previous Vuzix Smart Glasses. This includes the Safety Glasses Frames and a Powerback of 2000 mAh.
Additional Information Vuzix M400
The Vuzix M400 is backward compatible with most accessories from previous Vuzix Smart Glasses, so the price may vary depending on which accessories are ordered with it. The price of the Vuzix M400 is €1699,-, this puts it in the middle of the current Vuzix AR headsets. The Vuzix M400 provides similair features to the Vuzix M4000 (€2299,-) for a more affordable price.
Specifications Vuzix M400
Display & picture quality
The M400 display sits in front of one eye (left or right) and the angle can be adjusted simultaneously with the camera. The display is a small but high-quality OLED screen. OLED screens generally offer better contrast than LCD screens because they produce a darker black. That’s why the M400’s display remains bright even when it is under direct sunlight.
Camera
The M400 has a 12.8 megapixel camera. In addition, it has the option to film with a 4K camera, making it one of the few in the market that can film 4K. Finally, it has an autofocus function called PDAF. This is technology that allows this Vuzix’s camera to focus directly on the environment.
Comfort of the headset
The M400 AR headset is very light and therefore the user experiences little pressure. It is uncomfortable that the Vuzix M400 frame mainly rests on the nose and ears, especially when the smart glass is worn for a longer period of time.
The content available
Most remote expertise platforms can be found in the Vuzix App store. Exceptions are Microsoft Remote Assist 365 and Microsoft teams, which must be installed manually. Unfortunately, the app store can be quite slow from time to time.
Robustness
The battery and camera feel sturdy. However, the frame that holds it together is a lot more fragile.
Certifications
IP67: Protected against the ingress of dust. Protected against submersion between 15 centimeters and 1 meter deep. Fall resistant to a height of 2 meters.
Software
The M400 runs on Android 8.1. This has the advantage that you can install Android applications (.APK files) on the M400 yourself. Not all Android applications are compatible, so testing is recommended.
Battery Life
The M400 has a 1000 mAh “hot-swappable” battery. This translates to a battery life of 2.5 to 3 hours. The short battery life is one of the biggest drawbacks of this Vuzix device. Especially compared to the 6-hour battery life of the RealWear HMT-1.
Weight
The M400 smart glasses weighs only 180 grams, making it the lightest smart glass in its segment.
Field of view
The FOV of the M400 is 16.8 degrees.
Pros and cons
4K camera
Fall, water and dust resistant
Suited for remote support
Lightweight design
Product specifications
| Built-in display |  |
 |
AR View | Monocular | Memory | 6GB RAM – 64GB internal memory |
|---|---|---|---|---|---|---|
| Built-in audio | |
|
FOV (Horizontal) | 16.8 degrees | Battery | 1000 mAh internal battery |
| Stand alone | |
|
Weight | 180 grams | Battery life | 2-3 hours |
| Built in audio | Yes (ear speaker) | Controls | Touchpad, headmotion, Voice | |||
| Microphone | Yes (noise cancelling) | Operating system | Android 8.1 | |||
| Connectivity | Wi-Fi, Bluetooth | Chip | 8 Core 2.52Ghz Qualcomm XR1 | |||
| Charging | USB-C | Compliances | IP 67, water, dust and drop resistant, PPE | |||
| Camera | 12MP and 4K 30FPS video | Warranty | 1 year |
| Comes with: | |||||
|---|---|---|---|---|---|
 |
 |
|
 |
 |
 |
| 1x Vuzix M400 | 1x USB-C to USB-C cable | 1x USB-A to USB-C Cable | 1x USB-C battery | 1x M-series frame + 1x Soft case for storage | VR Expert Quickstart Guide |
Product accessories
Product services
Installation
- Configuration of your hardware
- Installation of your content and applications
- Get started immediately
Support desk
- Years of experience
- Whitelabel support desk
- Available on all work days between 9:00-17:00 CET
Event support
- Build up and installation on location
- Personal event manager
- Support for your event
Use Cases
Torsten Schaefer
ScanModul
Thomas Schwab
TillerStack
Óscar Lozano Gutiérrez
Acesur
Amanda Schulz
Becker Avionics
Jörg Bastel
VINCI Energies
Karin Swart
Woonzorg Flevoland
FAQ
Vuzix M400
-
What type of chip does the Vuzix M400 have?
The AR headset uses a 8 Core 2.52Ghz Qualcomm XR1 chip.
-
What is the Field of View (FOV) of the Vuzix M400?
The FOV of the Vuzix M400 is 16.8 degrees (horizontal).
-
What is the battery life of the Vuzix M400?
The battery capacity is 1000 mAh and the battery lasts 2-3 hours, depending on how you use the AR headset.
-
How does the M400 compare to other AR headsets?
The Vuzix M400 stands out compared to other competitors on the market, in 3 specific departments. First of all the M400 along with the M4000 are one of the only AR headsets on the market able to capture video in 4K. The M400 is also IP67 certified meaning it is able to handle more rugged conditions than most AR headsets on the market.
-
What are the warranty terms on these Vuzix smart glasses?
VR Expert provides one-year factory warranty on the M400 smart glasses.
-
How can I install software on the M400 headset?
The simplest way to install applications on the M-Series smart glass is via the smart glasses itself. When your device is connected to Wi-Fi, you can open the Vuzix App Store and download applications directly.
If you would like to install a custom APK, then a computer and an USB cable are needed. You can install you custom software via the following steps:
- Disconnect the battery unit from the Vuzix M400
- Connect your Vuzix M400 via the USB-C port to the computer via an USB-C or an USB 3.1 port.
- On the Vuzix device open Settings > Connected Devices > USB
- Then change the mode to Transfer Files on your Vuzix M400
- The smart glass will now appear as a device on your computer
- Drag your .apk file to the virtual SD Card of the device
- On you M-Series smart glass, open the Files application and find the file you copied from your computer
- Select the .apk file on your Vuzix device and install it.
-
What type of software is available for the Vuzix M400 headset?
The M400 runs on an open android system meaning a wide variety of software is available. Users also have access to the Vuzix app store where a number of remote expert platforms can be found such as:
-
How can you control the smart glasses best?
The M400 can be controlled either with voice command, touch pad and via 3 buttons.
-
Does the M400 have voice recognition?
Yes, the M400 can be controlled using voice recognition.
-
Can you purchase any accessories for the M400?
Yes, you can purchase a number of accessories for the M400 from VR Expert.
You can order the M400 Starter Kit, which comes with an M400 as well as a number of additional mounting options, battery units and safety frames.
These Accessories can also be purchased separately:
Mounting Options – M-Series Headband, M-Series Peltor Headset Mount
Battery units – M-Series Power Bank 3350.
Safety Frames – M-Series Lens-less frames
-
What is the weight of this Vuzix headset
The headset weighs 85 grams, however this does not include the battery unit and frames.
-
What is the IP rating of the Vuzix M400 AR headset?
The M400 headset is IP67 certified.
-
At what resolution can the M400 stream?
This Vuzix headset is able to stream video in 4K at 30 frames per second.
-
What is the picture quality of the Vuzix M400 cameras
The Vuzix M400 can take 12.8 megapixel stills. Besides taking pictures the M400 can also record video in 4k with 30 frames per second.
-
What is the resolution of the Vuzix M400 display?
The M400 smart glass has a full colour display with a resolution of 640 x 360, with a 16.8 degree field of view.
