Expert advice 
Pay By Invoice 
9,3/10 rating by clients 
Based in NY, USA 
ISO 9001: 2015 
Free Trial Service 
RealWear assisted-reality headsets for hands-free work
RealWear builds rugged, voice-controlled assisted-reality headsets for hands-free work on industrial sites. The RealWear Navigator series mounts to a hard hat and puts a heads-up display in the worker’s view for remote support, guided maintenance, and digital workflows across manufacturing, energy, and field service. VR Expert is an official RealWear partner.
RealWear models
- RealWear Navigator 520: the current flagship, with an improved camera for remote support.
- RealWear Navigator 500: the proven workhorse for guided workflows.
- RealWear HMT-1Z1: intrinsically safe for hazardous and ATEX-zoned areas.
- RealWear Navigator Z1: the hazardous-area option in the Navigator generation.
Fitting RealWear to a site
Site conditions decide the accessory list. Add hard-hat clips or an overhead band for mounting, a 4-battery multi charger and spare batteries for all-shift use, hearing protection for loud environments, and the FLIR thermal camera or LTE modem where inspection or connectivity demands it. Pair the hardware with RealWear Connect or Remote Eye for see-what-I-see support.
Buy RealWear for business with volume pricing, pay-by-invoice and PO ordering, and expert setup advice. Request a quote for a rollout, or talk to a specialist about a trial.
FAQ
RealWear
-
Does RealWear work with remote-assistance software?
Yes, RealWear integrates with leading remote-assistance and workflow platforms.
-
Is RealWear rugged enough for the field?
Yes, RealWear devices are built to survive dust, noise, and drops and mount to hard hats and bump caps.
-
What is RealWear used for?
RealWear assisted-reality headsets are used for hands-free remote support, guided maintenance, and digital workflows on industrial sites.
-
Is there a subscription service for software updates and support?
Yes, RealWear offers Enterprise Support Services, including software updates, technical support and additional warranty options.
-
How is RealWear charged?
RealWear headsets are charged via USB-C and can be fully charged in about 2 hours.
-
How do I maintain my RealWear headset?
Clean the lens and screen with a soft cloth.
Store the headset in a protective case when not in use.
Make sure the firmware is kept up-to-date. -
Can RealWear be integrated with existing enterprise software?
Yes, RealWear supports integrations with ERP, CRM and maintenance systems via custom apps or web applications.
-
How long does the battery of a RealWear headset last?
RealWear Navigator 500/520: 5-8 hours, depending on use (replaceable battery).
RealWear HMT-1: 8-10 hours, non-replaceable battery.
-
What software and apps work on RealWear?
RealWear runs on Android and supports industry apps such as Microsoft Teams, Zoom, TeamViewer, PTC Vuforia, and HoloLens Remote Assist.
-
What accessories are available for RealWear headsets?
Battery extenders for longer battery life
Helmet and head mounting kits for different working environments
Screen protectors and carrying cases for extra protection
Interchangeable lenses and filters for enhanced visibility -
How is a RealWear headset operated?
RealWear headsets work completely hands-free via voice control, even in noisy environments (up to 100 dB).
-
Can I use RealWear with goggles or safety helmets?
Yes, RealWear headsets are designed to work with safety helmets, goggles and hearing protection, making them ideal for industrial environments.
-
Are RealWear headsets water and dust resistant?
Yes, RealWear headsets have an IP66 rating, which means they are resistant to dust, water jets and extreme temperatures.
-
Do RealWear headsets work without a computer or smartphone?
Yes, RealWear headsets are standalone devices that run on Android and do not require an additional computer or smartphone.
-
What are the main differences between the RealWear Navigator 500, RealWear HMT-1 and the Navigator 520?
RealWear Navigator 500: This is the latest version with a lighter build, an improved 48 MP camera, faster performance, and interchangeable batteries for longer battery life. It is ideal for demanding tasks in industrial environments.
RealWear HMT-1: This is the previous model, still powerful, but with a less advanced camera and a non-exchangeable battery. It is suitable for simple industrial applications.
RealWear Navigator 520: This version has similar specifications to the Navigator 500, but is often targeted at specific business needs such as easier use and certain pricing.
