What is Cisco Webex?Cisco Webex is one of the largest video calling platforms of the moment. Cisco is an application that can be downloaded on the RealWear HMT-1 and with Cisco Webex people can make (video) calls to each other.
The steps below explain how to install Cisco Webex.
What do I need to get started with Cisco Webex?Before you can get started with Cisco Webex, it is important to have a RealWear HMT-1 in your possession. A Cisco ” NOW Meetings – Meetings Center ” license must also be obtained. Finally, a Cisco Webex Expert On Demand add-on must be added to this license. VR Expert can guide you through installing Cisco Webex On Demand on the RealWear and requesting the license.
How to install Cisco Webex on the RealWear HMT-1Once the licenses are requested and ready to use, the Cisco on Demand application must be installed on the RealWear HMT-1. The easiest way to do this is via Foresight – RealWear’s cloud management environment. When purchasing a RealWear HMT-1, you can request your Foresight credentials or ask your dealer to install the application for you. You can link your device to Foresight by means of the serial number. You can then add the Cisco On Demand application to the device, after which it will be installed automatically as soon as the RealWear HMT-1 has an internet connection. For a detailed explanation of Foresight, see: https://www.youtube.com/watch?v=fnL8wO4o0Kk
Logging in to Cisco WebexBefore you can use Cisco Webex on the RealWear HMT-1, it is important to have a good WiFi connection. Then start the Cisco Webex application on the RealWear HMT-1. You do this by saying the words “expert on demand” in the my programs section. After starting the expert on demand application, a login screen will appear. The easiest way to log in is to scan a QR code. This code can be generated in two ways.
- Via the RealWear Companion Application (available on Android and iOS)
- Via https://expert-on-demand.webex.com/.
Calling with Cisco Webex and the RealWear HMT-1You can call via Cisco Webex in 3 ways.
- Recent contacts.
- The directory
- Your teams.
Recent contactsWhen the app is configured and access has been granted, a screen automatically opens with your most recent contacts. On this screen, you can easily get in touch with your most recent contacts by saying the following words: “select item” and then saying the number in front of your contact’s name. So for example: “select item 3”. When this is done, there are two options.
- “Make call”.
- ”Request help”.