August 3, 2021
If you have no sound or low volume on the Pico Neo 3, try the following steps:
- Make sure the audio pin is properly inserted into the audio jack at the bottom right of your HMD.
- Check whether the volume icon displays normally on screen, by pressing the volume keys at the bottom left of your HMD.
- If this has not helped, try restarting your Pico Neo 3 and check the volume icons again to test the volume.
- If the audio still does not work properly, please change the earphones and test the volume again.