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The Pico Neo 3 hand controller is not working?

Last modified: August 3, 2021

What is needed:

  • Pico Neo 3 hand controller
  • Batteries
  • Pico Neo 3 Headset
If the Pico Neo 3 hand controller is not working, try the following steps: 
  • Ensure that the batteries are fully charged. If the battery levels are low, then replace them with new batteries. 
  • Make sure you restart both your Pico Neo 3 headset and your hand controller.
  • Make sure that the hand controller is not out of control distance, 10 meters (33 feet).
Power on the VR headset and do the following steps: 
  1. From the home screen, go to the controller icon, located at the bottom of the screen next to the battery percentage of the headset. 
  2. Using the Pico Neo 3 confirm button ( the big button on the right side), using the VR headset tracker, then click the confirm button in the controller ID section. 
  3. Follow the prompts to reset the hand controller to the VR headset.
By now, your Pico Neo 3 hand controller should be working properly. If the hand controller still does not work, contact VR Expert.
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