August 3, 2021
The Neo 3 comes with a USB-C charging port found on the underside of the headset. The headset can be charged with a USB-C cable. A newly bought Pico Neo 3 comes standard with a USB-C charging cable.
The Pico Neo 3 is not charging, what do I do?
Knowledge Base
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Pico Neo 3
- Getting Started
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Hardware
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Headset Specifications
- What is the weight of the Pico Neo 3?
- Does the Pico Neo 3 have a built-in microphone?
- Does the Pico Neo 3 have built in sound?
- What kind of head/earphones can be used with the Pico Neo 3 support?
- What type of display does the Pico Neo 3 have?
- What is the refresh rate of the Pico Neo 3?
- What is the resolution of the Pico Neo 3 display?
- What is the FOV (Field of View) of the Pico Neo 3?
- What type of CPU does the Pico Neo 3 have?
- What type of VR Headset is the Pico Neo 3?
- What are the suggested operating area dimensions for my Pico Neo 3?
- Can you wear the Pico Neo 3 with glasses?
- Accessories
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Basic Settings
- Which languages does the Pico Neo 3 support?
- How to recenter the Pico Neo 3?
- How to set up a boundary on the Pico Neo 3?
- How to pair the controllers with the Pico Neo 3
- How to perform a factory reset on the Pico Neo 3?
- How to turn off the sleep mode of the Pico Neo 3?
- How can you change the default background of the Pico Neo 3?
- How to change the language of the Pico Neo 3?
- How do you create a Pico account?
- Connectivity & Data
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Charging & Storage
- How to charge the Pico Neo 3?
- How to format the Micro SD card as internal storage on the Pico Neo 3?
- Where is the battery of the Pico Neo 3 located?
- Is it possible to replace the battery of the Pico Neo 3?
- How much storage space does the Pico Neo 3 have?
- How long does a full battery last on the Pico Neo 3?
- How to check if a Micro SD card has been recognized by the Pico Neo 3?
- How to check how much storage is left on the Pico Neo 3
- How to delete applications off of the Pico Neo 3?
- How to delete files off of the Pico Neo 3?
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Native Software
- How to use Youtube VR on the Pico Neo 3?
- Does the Pico Neo 3 support WebVR?
- How to set the Pico Neo 3 in video kiosk mode
- How to screencast with the Pico Neo 3?
- What is the operating system used on the Pico Neo 3?
- How to screen record with the Pico Neo 3?
- How to install an application on the Pico Neo 3?
- How to update an application on the Pico Neo 3?
- How to set Pico Neo 3 in application kiosk mode
- How to update the operating system of the Pico Neo 3
- Which app stores are available on the Pico Neo 3
- How to install the Firefox Reality Application
- How to navigate the Pico Store?
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Headset Specifications
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Developer
- How to connect my Pico Neo 3 to my computer?
- Is it possible to load games and applications from outside the Pico store and install them on the Pico Neo 3?
- Where to download the SDK (software development kit) of the Pico Neo 3?
- How to activate developer mode on the Pico Neo 3?
- How to temporarily disable updates on the Pico Neo 3?
-
Troubleshooting
- The Pico Neo 3 is not charging, what do I do?
- The Pico Neo 3 hand controller is not working?
- I have no sound or low volume on the Pico Neo 3
- Getting Started
-
Hardware
-
Headset Specifications
- What is the weight of the Pico Neo 3?
- Does the Pico Neo 3 have a built-in microphone?
- Does the Pico Neo 3 have built in sound?
- What kind of head/earphones can be used with the Pico Neo 3 support?
- What type of display does the Pico Neo 3 have?
- What is the refresh rate of the Pico Neo 3?
- What is the resolution of the Pico Neo 3 display?
- What is the FOV (Field of View) of the Pico Neo 3?
- What type of CPU does the Pico Neo 3 have?
- What type of VR Headset is the Pico Neo 3?
- What are the suggested operating area dimensions for my Pico Neo 3?
- Can you wear the Pico Neo 3 with glasses?
- Accessories
-
Basic Settings
- Which languages does the Pico Neo 3 support?
- How to recenter the Pico Neo 3?
- How to set up a boundary on the Pico Neo 3?
- How to pair the controllers with the Pico Neo 3
- How to perform a factory reset on the Pico Neo 3?
- How to turn off the sleep mode of the Pico Neo 3?
- How can you change the default background of the Pico Neo 3?
- How to change the language of the Pico Neo 3?
- How do you create a Pico account?
- Connectivity & Data
-
Charging & Storage
- How to charge the Pico Neo 3?
- How to format the Micro SD card as internal storage on the Pico Neo 3?
- Where is the battery of the Pico Neo 3 located?
- Is it possible to replace the battery of the Pico Neo 3?
- How much storage space does the Pico Neo 3 have?
- How long does a full battery last on the Pico Neo 3?
- How to check if a Micro SD card has been recognized by the Pico Neo 3?
- How to check how much storage is left on the Pico Neo 3
- How to delete applications off of the Pico Neo 3?
- How to delete files off of the Pico Neo 3?
-
Native Software
- How to use Youtube VR on the Pico Neo 3?
- Does the Pico Neo 3 support WebVR?
- How to set the Pico Neo 3 in video kiosk mode
- How to screencast with the Pico Neo 3?
- What is the operating system used on the Pico Neo 3?
- How to screen record with the Pico Neo 3?
- How to install an application on the Pico Neo 3?
- How to update an application on the Pico Neo 3?
- How to set Pico Neo 3 in application kiosk mode
- How to update the operating system of the Pico Neo 3
- Which app stores are available on the Pico Neo 3
- How to install the Firefox Reality Application
- How to navigate the Pico Store?
-
Headset Specifications
-
Developer
- How to connect my Pico Neo 3 to my computer?
- Is it possible to load games and applications from outside the Pico store and install them on the Pico Neo 3?
- Where to download the SDK (software development kit) of the Pico Neo 3?
- How to activate developer mode on the Pico Neo 3?
- How to temporarily disable updates on the Pico Neo 3?
-
Troubleshooting
- The Pico Neo 3 is not charging, what do I do?
- The Pico Neo 3 hand controller is not working?
- I have no sound or low volume on the Pico Neo 3