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TeamViewer Assist AR

See what on site workers see

588,- excl. VAT

Per year See Pricing

  • Allows for remote support
  • Works with Vuzix and RealWear headsets
  • Reasons to buy from VR Expert
  • Get 2,5% off your order when buying hardware & software

VR Expert is an official reseller of TeamViewer Assist AR VR Expert is an official reseller of TeamViewer Assist AR. Providing local implementation, installation, billing and support in Europe.

What is TeamViewer Assist AR?

TeamViewer Assist AR is a remote assistance solution that enables
experts to easily provide field service personnel with immediate and
secure augmented reality-powered visual guidance to identify and solve
problems from anywhere in the world.

Software features

Remote camera sharing and VoIP HD audio

TeamViewer Assist AR allows remote camera sharing through the frontline workers smart glass or mobile device. Unique about Assist AR is that freeze images can be taken during a call, providing technicians the ability to have a clear still image to provide technical assistance. Along with a visual feed, Assist AR creates an audio feed using VoIP, allowing a direct communication to be established between all parties involved in the call. Furthermore, all sessions can be recorded allowing a better evaluation of issues and knowledge transfer for future occurrences.

3D highlighting, text annotations and OCR

Assist AR remote users can receive support from the technician through 3D highlights, markers and annotations. The 3D highlighting allows a precise instruction to be drawn on the screen onto real-world objects leaving less room for error and misjudgment. The text annotations can be placed anywhere on the screen and provide an ideal solution when the remote user is in a loud environment. Unique to the Assist AR software is its optical character recognition capabilities, allowing for print characters to be read and shown directly to both the remote user and technician to avoid errors.

File sharing and real time screen sharing

Support is not only limited to calls and annotations with Assist AR. The software also allows files to be sent and securely received by the remote user with the click of a button. One of the unique features of the software is that the technician is able to share all or part of their desktop screen in real-time with the remote user.

Everything at one place

Hardware, software and service

Reasons to buy from VR Expert

Compatible devices

TeamViewer Assist AR let’s the user give and receive support remotely. TeamViewer Assist AR works with the Vuzix M400, Vuzix M4000, Vuzix Blade Upgraded, RealWear HMT-1, RealWear HMT-1Z1, RealWear Navigator 500 and the Microsoft Hololens 2. If you purchase TeamViewer Assist AR in combination with a headset you get a 2,5% discount on your order!

Choose a plan for your organization

We give you the option to decide how much you need to use.

€310.80
/per year

Lite


  • Real time screen sharing
  • HD VoIP
  • 3D object highlighting
  • Text to annotations
  • Session recording
  • File sharing
  • Screenshots
  • 256-bit AES encryption
  • Unlimited number of session
  • 10x smart glasses
  • Web API
  • Pre-built software integrations.
€588
/per year

Professional


  • Real time screen sharing
  • HD VoIP
  • 3D object highlighting
  • Text to annotations
  • Session recording
  • File sharing
  • Screenshots
  • 256-bit AES encryption
  • Unlimited number of session
  • Unlimited smart glasses
  • Web API
  • Pre-built software integrations.

Why people work with us

FAQ

TeamViewer Assist AR

Do you manage the billing for TeamViewer Assist AR purchased on your website?

Yes, VR Expert will manage the billing for the software purchased through us. All billing will be done through the email administratie@vr-expert.nl under the name Uil VR Solutions B.V.

How long will my TeamViewer Assist AR license be active / valid?

The TeamViewer Assist AR licenses are valid for 1 year. After this period it is possible to renew your TeamViewer license.

Is there a trial available for the TeamViewer Assist AR software?

Yes, we offer you the option to run a trial with just the software, or a combination of software with fitting hardware. This way you can experience TeamViewer Assist AR and get an idea how the software works and if it’s right for you.

What is the price or cost of the TeamViewer Assist AR software?

The price of a 1 year TeamViewer Assist AR Lite license is €310,80 a year. The Professional license costs €588,- per year. After a year it is possible to renew your license. There is also a free trial available to introduce you to the TeamViewer Assist AR software.

What kind of software is TeamViewer Assist AR?

TeamViewer Assist AR is a remote assistance software solution that enables experts to easily provide frontline workers with direct and secure augmented reality-powered visual guidance.

Which headsets are compatible with TeamViewer Assist AR?

TeamViewer Assist AR supports all kinds of android, windows and iOS based devices . These include the Vuzix M400, Vuzix M4000, Vuzix Blade Upgraded, RealWear HMT-1, RealWear HMT-1Z1, RealWear Navigator 500 and the Microsoft Hololens.

If you are unsure if your headset is supported, feel free to contact us!

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