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Escher Process Modules - RealWear HMT-1Z1

Escher Process Modules – RealWear HMT-1Z1

Client: Escher Process Modules
Hardware: RealWear HMT-1Z1
Services: Advice, shipment


The customer

Escher is a leading industrial solutions provider, specializing in design, construction, and maintenance of industrial plants. With expertise in the chemical, petrochemical, and energy sectors, Escher delivers tailored services and adopts innovative technologies to meet clients’ needs. Their multidisciplinary team collaborates to provide comprehensive solutions, ensuring smooth plant operations. Escher values safety, environmental responsibility, and continuous improvement, making them a trusted industry partner. Committed to clear communication and long-term relationships, they work closely with stakeholders to deliver customized solutions addressing unique challenges.

The challenge

Escher was faced with the challenge of providing support for an industrial plant in China. Due to Covid policies in the country, experts who were required to work on the plant had to undergo a six-week quarantine, which was not feasible. Escher needed a solution that would allow them to offer remote support to the team on-site in China without sacrificing their quality of work.

The Solution:

Escher discovered VR Expert through a Google search and reached out to multiple companies for AR glasses. VR Expert stood out due to their extensive knowledge of the product and their quick response time, which was crucial given the tight schedule.

Escher Process Modules - RealWear HMT-1Z1

Escher chose the HMT-1Z1 AR headset for the following reasons:

  • ATEX certification: This certification allowed Escher to use the headset on-site without any safety concerns.
  • Camera quality: The HMT-1Z1 offers excellent camera quality, ensuring clear communication between the remote experts and the on-site team.
  • Easy helmet attachment: The headset can be easily attached to a construction helmet, which is essential for on-site operations.
  • Hands-free operation: Engineers can work on machinery with both hands while receiving remote support through the headset.

The use case for the HMT-1Z1 AR headset involved Escher providing remote support to the plant workers in China. The device was used for repair work and executing checklists, ensuring the on-site team had access to the knowledge they needed to complete tasks efficiently.

“The integration of the RealWear HMT-1Z1 smart glasses was a must for technical and remote service with our plant in China. Given the need for the device, we appreciated the speed at which VR Expert could support us in implementing the solution. Many thanks to VR Expert.” – Maarten Brandenburg, Commercial Manager at Escher Process Modules b.v.

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