ClickCease
  • ArborXR

    ArborXR

    ArborXR is device management software for XR devices. From the webportal you can batch provision headsets, deploy apps & more!

    • Deploy applications and content remotely
    • Device status and grouping
    110,- / per device per year
    Price available on Request
  • Look&Play

    Look&Play

    Look&Play is a VR solution that allows the user to select and view pre-selected content on the headset.

    • Upload the content you want the users to see to your headsets
    • Easy in headset controls for the user
    80,- / per device per year
    Price available on Request
  • VR Sync

    VR Sync

    VR Sync is a VR solution made to allow multiple devices to play the same content at the same time

    • Upload content to multiple devices at once
    • Play content at the same time for all devices
    80,- / per device per year
    Price available on Request

FAQ

Software VR

Will the software invoicing come under a different name?

No, VR Expert will manage the invoicing for the software. This will avoid you having multiple different invoices from different vendors. All invoicing will be done through the email administratie@vr-expert.nl under the name Uil VR Solutions B.V.

Do you manage the billing for all software purchased on your website?

Yes, VR Expert will manage the billing for the software purchased through us. All billing will be done through the email administratie@vr-expert.nl under the name Uil VR Solutions B.V.

Can I request a quote for the software?

Yes, you can request a quote for all software products. Simply add the software of your choice to your cart and proceed to the Cart page. On the cart page you have the option to request a quote.

 

Do you offer software trials?

Yes, VR Expert offers software trials for most software products. You can request a software trial by filling in the form as well as reading more about how the trial works on the following page: https://vr-expert.com/software-trial/ 

Can I get a discount when I purchase a software license in combination with a headset?

Yes, we offer you a 2,5% discount on your whole order when you purchase at least 1 year software license and  1 headset. This discount will be applied on your whole order in the cart when the bundle is present.

What are the requirements to get a 2,5% discount on my order?

You can only get a discount on your order when you have the following items in your cart:

  • At least one VR or AR headset
  • At least one 1 year software license

This discount bundle does not work with just accessories and a software package. The discount will only work when there is a VR or AR headset in the cart and will not work with any other kind of product. The discount will be applied to the cart when the 2 egible products  (at least 1 software and 1 headset) are in the cart. The 2,5% discount will be applied to the entire cart when the requirements are met.

Why should I buy from VR Expert instead of the software maker?

It is our goal to help organisations successfully use VR/AR solutions. Each VR/AR solution in the end consists of two components, A VR/AR glass and the right software. To make it as easy as possible for organisations we offer the possibility of buying the hardware and software at one place, which has a number of benefits:

Local invoicing billing,
Discount on all hardware and software bundle purchases,
Selected software from an official reseller,
Experts who speak your language,
Free trials,
VR & AR hardware, software and service provider in one place.

Do you also make customized software?

Yes, on request we can make both VR and AR applications as well as 360 content. Contact us to discuss the possibilities.

Can I add the support desk service part way into my license?

Yes, you can request to add support service part way into your license, however this support service will be for a year. It must be said that this support will be primarily for the software and issues with hardware may not be covered. For more information on the support service visit our services page: https://vr-expert.com/services/ 

Do you provide support desk with software?

Yes, VR Expert will provide a support service with your software. It must be said that this support will be primarily for the software and issues with hardware may not be covered unless the support desk is taken with hardware and software. For more information on the support service visit our services page: https://vr-expert.com/services/ 

How long after purchase will my account be activated?

After your purchase, you should have access to the software within 24 hours. Please note that weekends and holidays may impact the activation process.

When does my license date start?

Your license period will start the day of your purchase, unless otherwise specified.

Can the software be installed in advance?

Yes, VR Expert offers pre-installation and configuration of the software through the purchase of our installation service. This service is only applicable if hardware is ordered in combination with software. For more information about our installation service have a look at our services page: https://vr-expert.com/services/

What is your cancellation policy?

To avoid cancellations VR Expert offers a free trial period to test out the software before purchasing a license. Once the license has been purchased we do not offer the possibility of a cancellation. You do not have to worry about your license period being extended as it will be automatically cancelled at the end of your license period.

Can I renew only some software licenses in my licensing period?

Yes, you can do this either by getting in contact with our sales team via email at sales@vr-expert.com or your account manager and requesting what you would like to do with your license. Alternatively before the end of your license period a reminder will be sent to your email address to confirm if you would like to renew your software license. In your reply you can confirm any changes and updates to your license.

Will my software automatically renew at the end of its license?

No, before the end of your license period a reminder will be sent to your email address to confirm if you would like to renew your software license. If you request not to renew or provide no answer then your software license will be cancelled.

Will the invoicing come under a different name than the hardware?

No, VR Expert will provide you with all invoicing for both your hardware and software under the same name. This will avoid you having multiple different invoices from different vendors and departments. All invoicing for both hardware and software will be done through the email administratie@vr-expert.nl under the name Uil VR Solutions B.V.

Close Menu
You are now on the VR Expert Business site in the International region
×

Basket