What is VR Sync?
VR Sync introduction
VR Sync is software to show 360 degree video content to multiple users, all at the same time. From the VR Sync dashboard you can upload content and send it wirelessly to all your devices. Further, VR Sync provides full control over your VR experience with a dashboard that runs on your PC, laptop and tablet.
Upload 360 content
VR Sync supports 360° photos and videos that you can easily manage from the dashboard. Simply drag your content to the dashboard and it will automatically be pushed to your devices. VR Sync supports stereoscopic & monoscopic 360° video, standard resolution of 3840 x 1920 pixels and spatial audio (.tbe).
Monitor and control
Control the video playback and monitor what people are seeing using the VR Sync dashboard. You can create a video playlist, loop your 360° content and check the battery status of all connected devices. Additionally, with VR Sync you can build a customized welcome room and send messages to your users in VR.
Offline VR Sync Box
VR Sync can be used offline, through the use of our VR Sync Box. The VR Sync Box is a local network that can run on any location without internet and just power making it ideal for events. The device provides a built in server, allowing you to provide offline playback.
Everything at one place
Hardware, software and service
VR Sync is a VR software program made to allow multiple devices to play the same content at the same time. VR Sync works on most of the current standalone VR and some PC VR devices, like the Pico Neo 3 Pro, Pico Neo 3 Pro Eye, Pico G2 4K, Pico G2 4K Enterprise, HTC Vive Focus and Oculus headsets. When buying VR Sync in combination with a VR headset you get a 2,5% discount on your order!
Why people work with us
“One of the most extensive demo’s of a in general quite quiet car show”
Jalopnik, Ford, the Netherlands
“We used the VR Sync box successfully for a 2 week event in Sydney. No problems whatsoever.”
Hire Intelligence, Australia
“Your system works flawlessly in every case.
Personally I think it’s a very easy system to use.”
Google, Los Angeles
“I can’t say enough nice things about the product and the support we have received by the team”
The Ride, USA
Is it possible to create a video playlist?
Yes, VR Sync allows you to create a video playlist. Navigate to remote inside the VR Sync dashboard and select the videos in the order you want them to play. When you’ve selected all the videos you want in the playlist, click the button play in the top right in the select commands field. VR Sync will now play the playlist on all connected devices.
Is it possible to sync 2 different kinds of headsets at the same time?
Yes, it is possible to sync 2 or more different kinds of headsets at the same time. As long as all devices are compatible with VR Sync it is possible to sync them at the same time by entering your licence pincode.
Do you offer a free trial for VR Sync?
Yes, we offer a free trial to test out VR Sync. We introduce you to the software and how to set it up. It is also possible to get a trial of the complete package, Hardware and software. This way it is also possible to try the software out without possessing the required hardware.
Is it possible to watch 180 degree content with VR Sync?
No, at this moment it is not possible to play 180 degree videos with VR Sync. It is possible to encode the video to double the width of the video with a black background. This allows the video to be played by VR Sync.
VR Sync supports:
- 360 degree equirectangular videos
- 360 degree equi-angular videos (Youtube)
- Regular 2D media
- 360 degree images
What happens if a device gets turned off during a session?
If a headset gets turned off, either accidentally or when the battery runs out, the content will not stop playing on the other devices. When the device is turned back on it will sync with the current session and start the video where the other headsets are as well.
Is it possible to use my own custom branding in VR Sync?
Yes, VR Sync allows you to customize the waiting room in the VR headset that’s being shown before the video starts. You can do this by uploading a custom background image, selecting a colour or by uploading a custom logo in the content manager. These brand items are visible when no content is playing on the devices.
What are the recommended specifications of my 360 videos?
The recommended specifications for 360 videos are as follows:
- Codec: H265 or H264
- Resolution: 3840 x 1920
- FPS: 30
- Max bitrate: 16mb/s
- Audio: Stereo AAC audio or .tbe (Two Big Ears) at 44,1kHz
Please note your performance may vary depending on the device. We recommend testing the content on each different device to make sure the video gets played correctly.
How much content can I upload on my account?
VR Sync allows you to upload 10 pieces of content to your account through the dashboard. If you require more files please contact the support team.
Does VR Sync support 4K resolution?
Yes, VR Sync supports 360 degree equirectangular and 360 degrees equi-angular (Youtube) video projections up to 4K resolutions. We recommend a resolution up to 3840 x 1920 even though some devices may support a higher resolution. This recommendation is made based on a wide range of devices and videos to make sure you get a pleasant VR experience. We recommend testing the devices to make sure there are no surprise issues when using the software.
Is it possible to play different videos on different devices?
Yes it is possible to play different videos on different devices at the same time with VR Sync. This is done with the grouping functionality. This video will show you how to set this up through the remote.
What devices can be used as the remote?
To use the VR Sync Remote application you need a device that has access to a modern internet browser. This can be done on any modern smartphone, tablet or computer (Windows & Mac).
How many devices can I connect with my VR Sync account?
The amount of devices you can connect with your VR Sync account depends on the amount of licences you purchased. There is no limit on how many devices you can use as long as you have the same amount of licences. You can check the amount of available active devices on your VR Sync dashboard.
What devices does VR Sync support?
VR Sync supports the following devices:
- Most Android based phones
- HTC Vive Focus Plus
- HTC Vive Focus 3
- Oculus Go
- Oculus Quest (2)
- Oculus Rift (S)
- Pico G2 4K (Enterprise)
How can I send content to my account?
To upload content, navigate to Content manager in the VR Sync dashboard. Click the upload button and select the file you wish to upload. Select after uploading the right projection method of your video with the checklist below your file name. After clicking publish, the content will be downloaded to your devices once the VR Sync application is opened.